FAQs

What types of products does Glam Elegance offer?
At Glam Elegance, we offer a wide range of women's fashion and accessories, including dresses, tops, bottoms, jewelry, handbags, and more. Our collection is curated to blend the latest trends with timeless classics.

How can I place an order?
Placing an order with Glam Elegance is easy! Browse our online store, add your desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

What payment methods do you accept?
We accept various payment methods, including major credit cards (Mastercard, Visa, American Express), PayPal, and other secure payment options.

How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also log in to your Glam Elegance account to view your order status and tracking information.

What is your return policy?
We accept returns for unworn clothing items with original tags and clear garment packaging with the SKU label. Returns must be initiated within 7 days of receiving the item and shipped back within 7 days of submitting the return request. For more details, please review our Refund Policy.

How do I initiate a return?
To initiate a return, please contact us at owensmezohn@yahoo.com with your order details. If your return meets our conditions, we will provide you with instructions on how to return your item. Please note that returns sent back without prior authorization will not be accepted.

How long does it take to process a return?
Once we receive your returned package, please allow 5-7 business days for us to process your return. We will notify you via email once your return has been processed.

How can I contact customer service?
If you have any questions or need assistance, you can contact our customer service team at owensmezohn@yahoo.com. We are here to help and will respond to your inquiries as soon as possible.

Are your products ethically sourced?
At Glam Elegance, we are committed to ethical sourcing. We carefully select our suppliers and manufacturers to ensure that our products are made with respect for people and the environment.

How can I stay updated on new arrivals and promotions?
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